Microsoft Outlook users experience hourslong outage impacting email access

NEW YORK (AP) — After Outlook users ran into issues accessing their email accounts late Wednesday and into Thursday, Microsoft says that affected systems are back online.

FILE - The Microsoft company logo is displayed at their offices in Sydney, Australia, on Feb. 3, 2021. (AP Photo/Rick Rycroft, File)

NEW YORK (AP) — After Outlook users ran into issues accessing their email accounts late Wednesday and into Thursday,Microsoftsays that affected systems are back online.

Microsoft 365 first said that it was investigating an issue with Outlook Wednesday night, and later shared it was deploying a fix. But there were some delays — with the companynotingthat it encountered a problem with its “initial fix,” for example.

Disruptions appeared to peak just before noon ET on Thursday, when more than 2,700 users worldwide reported issues with Outlook, formerlyalso Hotmail, to outage trackerDowndetector. Some said they encountered problems like loading their inboxes or signing in.

By later in the afternoon, reports had fallen to just over a couple hundred. And in anupdate on social mediashortly after 3:30 p.m. ET, Microsoft 365 said that a configuration change had “fully saturated throughout the affected environments and resolved impact for all users.”

“Everything is up and running,” Microsoft’sstatus pageadded.

Microsoft did not immediately provide more information about what had caused the hourslong outage. A spokesperson for Microsoft had no further comment when reached by The Associated Press on Thursday.

The Associated Press

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